Terms of Service
These terms cover your use of ddw.studio and the DDW Designs client portal. The design work itself is governed by the proposal or agreement you sign with us; these terms are about the website and the portal that support it.
Using the site and portal
By visiting ddw.studio or signing in to the client portal, you agree to these terms. The portal is offered to clients of DDW Designs and the people they authorize, so each project's information is visible only to the email addresses we have attached to it.
Your account
- Sign in with the email address we have on file, using a password you create, a one-time email link, Google or Apple sign-in, or an access code we provide.
- Keep your password and any access code private. You are responsible for activity under your account, and you agree to tell us promptly if you believe it has been used without your permission.
- Accounts are personal. To give someone else access to your project, ask us to add their email address rather than sharing yours.
Approvals and signatures
The portal lets you approve selections, sign proposals, and review and sign invoices. When you approve or sign something there, typing your name and confirming is your electronic signature, and it carries the same weight as a signature on paper under the U.S. Electronic Signatures in Global and National Commerce Act and Arizona law. Please review items carefully before approving; approvals of special-order and custom items are final as described on the item or invoice.
Payments
Payments made through the portal are processed by Stripe under its own terms. Amounts, deposits, and refund terms are those stated on the proposal, invoice, or agreement for your project.
Acceptable use
Please use the site and portal only for their intended purpose. Do not attempt to access another client's project, interfere with the service, upload malicious content, or use automated tools to scrape it.
Our work and content
Designs, drawings, renderings, concept boards, specifications, and documents we share in the portal are our work product and remain our property, or that of our licensors, except as your project agreement provides otherwise. They are shared for your project only and may not be resold, republished, or used for other projects without our written permission. Photography and text on ddw.studio are likewise ours and may not be reused without permission.
Third-party services
The portal relies on services from other companies, including our hosting, database, email, payment, and shipment-tracking providers, and on Google or Apple if you sign in with them. Their availability and terms are outside our control.
Availability and changes
We work to keep the portal available and accurate, but we may change, suspend, or discontinue features at any time, and brief outages can happen. Delivery dates and tracking shown in the portal are provided in good faith from vendors and carriers and are not guaranteed.
Disclaimer and limitation of liability
The site and portal are provided "as is." To the fullest extent permitted by law, DDW Designs disclaims warranties about the website and portal software, and is not liable for indirect, incidental, or consequential damages arising from their use. Nothing here limits the obligations in your project agreement or any rights that cannot be limited by law.
Ending access
You can stop using the portal at any time. We may suspend or remove access if these terms are violated or when a project's engagement ends, and we will keep project records as described in our Privacy Policy.
Governing law
These terms are governed by the laws of the State of Arizona, and any dispute about the website or portal will be handled in the state or federal courts located in Maricopa County, Arizona.
Changes to these terms
If we update these terms, we will change the effective date above and, for meaningful changes, let portal users know by email or a notice in the portal. Continuing to use the portal after that means you accept the updated terms.
Contact
DDW Designs, Mesa, Arizona. Email deedee@ddw.studio.